No synchronization with iOS devices

Mata · February 4, 2024, 8:56am

Dear developers. After updating to the latest version I encountered a problem.

After updating to the latest version, my iOS smartphone and tablet do not sync with the computer (MacBook). All devices have the latest version of Theobase. I’ve tried deleting and re-downloading, also removed cloud data. Nothing helps

Thanks for your work

MacBook Air 2017,Mac OS Monterey 11.7.3/IPhone 12 IOS 17.3/
TheocBase version: 2024.01.1
Language used: Russian

tb-hucste · February 7, 2024, 9:47am

Hi.

Which data is not synchronized?

Mata · February 7, 2024, 10:04am

Hello! There is no list of meeting participants. Also, the schedule that has already been planned on the computer is not synchronizing. The schedule isn’t displayed on other Apple devices as wel

tb-hucste · February 7, 2024, 10:06am

Have you same versions of TB on all clients?
Are you reset cloud datas on all clients?

Mata · February 7, 2024, 10:21am

Yes, I reset cloud data. I also deleted and reinstalled the application. The latest version is installed on all devices. This started happening after the last major update related to the new meeting format. I’ve never had this issue before. It’s not syncing properly, specifically on iPhone and iPad.

Mata · February 7, 2024, 10:25am

tb-hucste · February 7, 2024, 10:45am

Thanks for all details.
I transmitted them